Privacy and Security

The information we collect depends on how you use the website and which services you choose to use.

It may include:

• name, email address and phone number;
• billing and shipping addresses;
• order, transaction, product and delivery information;
• account identifiers and authentication information;
• cart, wishlist, currency and website preference information;
• product review information, including ratings, review text, name, email address and images you choose to upload;
• information you provide when communicating with us by email, phone or WhatsApp;
• IP address, browser, device, operating system and other technical information;
• pages viewed, products viewed, referral source, campaign information, session information and interactions with the website.

Information may be collected directly from you when you:

• place or manage an order;
• create or use an account;
• request a password reset;
• write a product review or upload review images;
• contact us by email, phone or WhatsApp;
• use website features such as the cart or wishlist.

Other information is collected automatically through the website, server logs, cookies, browser storage and analytics or measurement technologies when you visit and interact with the site.

We may use personal information to:

• process, prepare, fulfil and deliver orders;
• process payments and assist with transaction verification;
• manage customer accounts;
• communicate about orders and provide customer support;
• publish and manage product reviews;
• operate cart, wishlist, currency and other store functions;
• understand website traffic and customer interaction;
• measure ecommerce and advertising performance;
• detect fraud, misuse, technical problems and security risks;
• improve website performance, navigation and customer experience;
• meet applicable legal, accounting, tax and operational requirements.

The purpose and handling of information depend on the feature being used and on the operational, security and compliance requirements that apply to that activity.

When you place an order, the store may process the contact, billing, shipping, product and transaction information needed to manage that order and provide support.

If you create an account, the website processes the information needed to register, authenticate and manage that account.

Product reviews may include a rating, review text, your name, email address and images you choose to upload. If you choose the browser option to remember your review identity, related information may also be stored in your browser.

Wishlist and cart features may use browser storage, cookies or WooCommerce session information to remember selected products and store activity.

Magic Stones uses iyzico as a payment service available through the store. Payment methods shown at checkout may include Visa, Mastercard, American Express and Troy.

Payment providers may process payment and transaction information needed to complete, verify and protect a purchase. Their own privacy and security practices may also apply to information processed through their systems.

Magic Stones uses cookies, local storage, session storage and similar browser technologies to operate the store and understand how the website is used.

These technologies may be used for purposes including:

• maintaining store, account and session functions;
• remembering currency and website preferences;
• supporting cart and wishlist functions;
• remembering review identity if you choose the corresponding browser option;
• recording referral source, campaign, session and attribution data;
• analytics and ecommerce measurement.

Cookie and storage names, availability and retention periods may vary depending on browser settings, service-provider configuration and the features you use.

You can usually control or delete cookies and browser storage through your browser settings. Disabling some technologies may prevent parts of the store from working correctly.

We use analytics and measurement services to understand website use, ecommerce activity and the performance of our online store.

Information processed by these tools

Depending on the service and browser configuration, analytics and measurement tools may process information such as IP address, device and browser information, page URLs, referral or campaign information, session data, page and product interactions, product identifiers, prices, categories and other ecommerce information.

The current website loads Google and Yandex analytics and measurement technologies when a page is opened.

We do not sell personal information.

Information may be processed by or shared with service providers where reasonably necessary to operate the store and provide our services.

These may include:

• Cloudflare, which provides website delivery, network and security infrastructure;
• Google, for tag management, analytics and measurement;
• Yandex, for Metrica, Webvisor and related analytics functions;
• iyzico, for payment processing and related transaction functions;
• hosting, technical and website-service providers used to operate WordPress and WooCommerce;
• shipping or delivery providers where information is needed to fulfil an order;
• authorities or professional advisers where disclosure is required by applicable law or reasonably necessary to protect legal rights, customers or website security.

If you choose to contact us through WhatsApp or follow a link to another external service, information you provide to that service is also subject to its own privacy practices.

Magic Stones is based in Türkiye and provides services to customers in different countries.

Some technology, analytics, payment or other service providers may process information in countries other than the country in which you live. Where applicable, international processing and transfers are handled in accordance with the requirements of applicable data protection law.

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and for the period required to meet applicable legal, accounting, tax, security or operational obligations.

Different categories of information may therefore be retained for different periods.

Information stored by third-party service providers may also be subject to their own retention settings and legal obligations.

Depending on the law that applies to you and to a particular processing activity, you may have rights concerning your personal information.

These may include the right to:

• ask whether your personal information is being processed;
• request information about or access to personal information;
• ask about the purposes for which information is used;
• request correction of inaccurate or incomplete information;
• request deletion or erasure where the applicable conditions are met;
• request restriction of or object to certain processing where applicable;
• withdraw consent where processing is based on your consent, without affecting processing that occurred before withdrawal;
• make a complaint to an appropriate data protection authority where applicable law provides that right.

To make a privacy-related request, contact us at [email protected] .

The website uses HTTPS and technical infrastructure including Cloudflare. We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, misuse, disclosure, alteration or loss.

No website, transmission method or internet-based system can be guaranteed to be completely secure at all times.

The website may contain links to third-party websites or services, including payment, social-media and communication services.

We are not responsible for the privacy practices of third-party websites that you choose to visit. Their own privacy notices and terms apply to information they collect directly from you.

We may update this Privacy & Security notice to reflect changes to our website, services, technology, operational practices or applicable requirements.

The current version will be published on this page together with its latest update date.

If you have a question about this notice, the use of your personal information or a privacy-related request, contact Magic Stones:

Email: [email protected]

Phone / WhatsApp: +90 506 055 3892

Contact address:
Gökyazı, Eynihal Caddesi 18A
07570 Demre / Antalya
Türkiye

You can also use our Contact page.